1&1 IONOS full review
You might recognise part of the 1&1 IONOS name, as the company is in essence a new version of 1&1, a German web hosting company that has been around for years. With a long history of TV advertising, 1&1 was one of the biggest hosting concerns out there with a profile similar to that of GoDaddy. Now that it has morphed into 1&1 IONOS – vacuuming up ProfitBricks as it went – the company hopes it has been able to beef up the appeal of its hosting packages still further.
Pricing & plans
The current array of options if you’re looking at 1&1 IONOS is substantial to say the least and it does have something for everyone. In fact, 1&1 IONOS is effectively a one-stop-shop for anything related to online activities and the internet.
It offers domain names and registration services, web hosting, WordPress hosting, email packages, e-commerce services, online marketing as well as server packages and Cloud Solutions on a choice of Linux or Windows-based servers. It also throws in an SSL certificate for good measure.
You can have some or all of this depending on what you’re after, and you can make additions to your bundle choice as you go. This is useful if you’re a business that’s expanding.
As is the case with all web hosting companies the deals come and go, but there’s always something of value to choose from with shared hosting being an ideal option if you’re starting out. You’re basically housed on a server with other sites, which is fine for fledgling operations such as a new small business.
If you’re a newbie then what’s available can be a little bewildering, but the prices are certainly competitive. The best example of this is the Web Hosting Business package, which is 12 months at just £1 / $1 a month. It then moves to £5 / $8 a month excluding VAT or local taxes.
You get 100GB of storage, 25 email accounts (each of those comes with 2GB of storage) plus a meaty 25 databases and PHP 7.3 with backend performance to match. That’s vital if you expect – and get – lots of site visitors. Look out for free incentives such as a free domain name (chargeable later though), lots of web design software and support for all popular applications such as WordPress, Joomla and Drupal.
For alternatives, check out our roundup of the best web hosting services.
Ease of use
There are also free images for making your website. If you’re after a simple online website building package then 1&1 IONOS has that too, with an option that can be easily found in your account area. This is pretty impressive and that’s boosted by its usability, which is nicely targeted towards those with little in the way of web design flair or technical knowledge.
To begin building a site the easy way you can choose a template design from the selection on offer and then add your own custom touch to the way it looks. Tools for doing this are fuss free and require no prior experience to master.
In fact, once you’ve got to grips with the toolbars themselves you soon find that it’s possible to create very presentable pages that can be published just as easily as they can be built. There are a few power tools within the options here too, so it’s also possible to spice up your content with more dynamic elements.
At the same time, everything is accessible without needing much in the way of nous when it comes to website building. It’s actually an enjoyable experience.
Customer support seems to be improving compared to the rather confusing means of getting answers to questions that used to be common with 1&1. There’s a 24/7 helpline if you need to phone them, plus email support and a community area too. Reminders for things like hosting renewals along with paying to keep your domain registered are better than they were, but we think that some of the wording in communications can still be a little clunky.
It’s also easy to miss things if you’re busy – and we all are – so a clearer way of flagging up essential communications to customers would be a welcome improvement within the 1&1 IONOS packages.
If you can circumnavigate the slightly tangled selection of products and explore the inner workings of both the hosting and email on offer then 1&1 IONOS should not disappoint. For additional reassurance there’s a 30-day money back guarantee, and overall we think it’s one of the better choices for hosting your website right now.
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