Garmin, the sports and fitness wearables company, experienced a huge outage of its popular services last week. The outage has been attributed to a ransomware attack, according to sources who spoke to TechCrunch.
Two anonymous sources claimed WastedLocker, a new type of ransomware, was to blame. It works by locking the user’s files in exchange for ransom.
The incident lasted from Wednesday into the weekend and took out much of the functionality of services like Garmin Connect and flyGarmin, the company’s user activity and aviation route planning software, respectively.
At the time of writing, Garmin’s website has a permanent banner that reads:
“Garmin is currently experiencing an outage that affects Garmin services including Garmin Connect. As a result of the outage, some features and services across these platforms are unavailable to customers. Additionally, our product support call centers are affected by the outage and as a result, we are currently unable to receive any calls, emails or online chats.
“We are working to restore our systems as quickly as possible and apologize for the inconvenience. Additional updates will be provided as they become available.”
A recent support page claims user data was not compromised during the outage, which Garmin does not refer to as an attack. But anonymous sources claim the company was directly targeted, most likely for the trove of personal financial data it has.