The PlayStation 5 provides a truly next-gen console experience, complete with incredible graphics, a slick design and the DualSense controller, but just like every other piece of connected tech, it can run into connectivity issues from time to time.
The biggest problem for most console gamers is Network Address Translation, better known as NAT. The networking tech can restrict who you can play with online, leading to longer matchmaking sessions and making it more difficult to chat with friends in a group chat. If those problems sound familiar, it’s likely down to a Moderate or Strict NAT type.
That’s the bad news, but the good news is that you can change your NAT type to Open on PS5 – you’ll just have to dabble in the world of Port Forwarding to do so. It’s a little complicated, but we talk you through the entire process right here.
How to change NAT type on PS5
To change your NAT type on PS5, you’ll first need to verify which NAT type you’ve currently got. Once you’re armed with that information, you can then decide whether you need to open ports on your router to improve your online gaming experience.
How to check your current NAT type on PS5
The first step is to check the current NAT type on your PS5 and understand what that means for your online gameplay experience. To view NAT type on PS5:
- On your PS5, head to the Settings menu (the cog in the top-right of the home menu).
- Select Network.
- In the Connection Status menu, select either View Connection Status or Test Internet Connection – both will display your current NAT type alongside other key information like upload and download speeds, access to PSN and more.
You’ll see either NAT Type 1, 2 or 3 listed on the PS5, more commonly known as Open, Moderate and Strict respectively. In its simplest form, the NAT Type dictates the connections you can make from your console: Open (1) can connect to everything, Moderate (2) can connect to both Open and Moderate, and Strict (3) can only connect to Open.
This will dictate not only the friends that you can play with in online multiplayer titles but simple features like voice chat too. If you’re on a Strict NAT type, you won’t be able to hear friends on other Strict or Moderate NAT types in group chats, making for a rather awkward experience.
If, however, you’re on an Open NAT and still experiencing issues, it’s likely related to something else – possibly your Wi-Fi connection or PlayStation Network (or the specific game server you’re trying to access) being down.
For those that are running on a Moderate or Strict NAT, you’ll have to use a process called Port Forwarding to remedy the issue.
How to use Port Forwarding on PS5
For those new to the world of networking, Port Forwarding allows you to open the various digital ports on your router responsible for the incoming and outgoing flow of data. The problem that many gamers have is that consoles including the PS5 and Xbox Series X want to use ports that are traditionally closed on routers, which causes the NAT issues you’re likely facing.
To get an Open NAT on your PS5, you’ll have to open correct ports on your router. The problem is that accessing the admin area of your router, and the Port Forwarding menu in particular, varies from manufacturer to manufacturer so we can only provide a broad outline of the process.
- Go to your router admin page and log in using your details.
- Access the Port Forwarding menu.
- Add a new Port using the following details:
TCP: 1935, 3478-3480
UDP: 3074, 3478-3479
You might also need your console’s IP address and MAC address at this point – both can be found on the same menu as your NAT Type on the PS5.
- Save the settings and restart your router.
- Restart your PS5.
- Test your PS5 internet connection by following the same steps in the section above.
Your NAT Type should now be Open, ready to play online multiplayer games free of connectivity issues. If it remains unchanged, verify that you entered the correct details in the Port Forwarding menu – even one wrong digit will stop it from working as inteded.