Nintendo’s President Shuntaro Furukawa has apologised briefly in a recent Japanese Q&A for the ongoing Joy-Con drift issue that affects some Nintendo Switch owners (via Engadget).
“We apologize for any inconvenience caused to our customers regarding Joy-Con. We will do our best to ensure that our customers can use our services and products with peace of mind,” said Furukawa, stopping short at mentioning the drift issue, citing the lawsuit.
Buyers of Nintendo’s current flagship gaming console have seen problems where the Joy-Con controllers (usually the left one) register input when there is none. So, a character or target may start moving even though you’re not using the analogue stick.
This is obviously a flaw, but Nintendo has been fairly tight-lipped on the issue and has only offered to replace faulty controllers in some countries like the US, infuriating some gamers who have had to buy replacement Joy-Cons instead.
Back in September the Switch Lite was added to the ongoing lawsuit against Nintendo, suggesting the issue is in the unibody version of the console and not just the original that has detachable Joy-Cons.
It is thought that the design of the controllers wears internally over time, causing false inputs in some instances.