Some early adopters of the Galaxy S8 are complaining that their device screens have developed a reddish tint. Samsung originally pointed to the screen settings as being to blame rather than a hardware fault, and below we reveal its official advice on how to fix the Galaxy S8 red screen.
However, the company has now acknowledged there is an issue, and says a software fix will be rolling out next week.
“Because there are some complaints about the red-tinted screens, we decided to upgrade the software next week for all Galaxy S8 clients,” said a Samsung spokesperson.
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• Open the Settings app on Galaxy S8
• Scroll down to and select Display
• Select Screen Mode
• Select Colour balance
• Play with the R, G, B sliders to see whether you can remove the red tint
Samsung told ZDNet: “All Samsung phones undergo thorough testing to meet our high level of quality standards. The Infinity Display on the Galaxy S8 and S8+ has applied Super AMOLED and provides rich and expressive colours, enabling users to enjoy a clearer and more vivid viewing experience.
“The Galaxy S8 was built with an adaptive display that optimises the colour range, saturation, and sharpness depending on the environment. If needed, users can manually adjust the colour range of the display to change the appearance of white tones.”
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Has your Galaxy S8 still got a red screen?
It’s worth pointing out that some users say this does not fix the problem, and in which case there may well be something more serious going on. Samsung has now acknowledged there is an issue, and says it will be rolling out a fix next week.
Let us know in the comments if this has fixed your red-screen issue.
We’ll be following this story as it develops and updating our article accordingly.
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Author: Marie Black, Editorial Director
Marie is Editorial Director at Foundry. A Journalism graduate from the London College of Printing, she's worked in tech media for more than 17 years, managing our EMEA and LatAm editorial teams and leading on content strategy through Foundry's transition from print, to digital, to online - and beyond.