EE recalls all Power Bars – here’s what to do

Following a recall of a batch of its Power Bars back in August, EE has now issued a recall for all of its EE Power Bars because there have been a number of further incidents of severe overheating that could cause a fire safety risk or burns.

See also: Best power banks 2015 UK: best portable chargers for smartphones and tablets.

EE Power Bar recall: What to do with your EE Power Bar

On 5 August, EE published a web page that explained that was is recalling some of its Power Bars after it was discovered that they aren’t safe. The recall was originally limited to a particular batch of Power Bars but since the recall there have been several further incidents that have led EE to recall every single one of the Power Bars it gave its customers for free earlier this year.

“We’re recalling all EE Power Bars,” EE said on its website on 16 December. “This is just a precaution, but we want to make sure all our customers are safe.”

“We are taking this action because we are aware of a very small number of further incidents where Power Bars have overheated in circumstances that could cause a fire safety risk.”

EE said that you should stop using your Power Bar immediately and return it to your local EE Store. If you’re unable to get to an EE Store, EE recommends calling its information hotline on 08000790305.

EE Power Bar recall: How to get your £20 EE voucher

It’s annoying, yes, but safety is the most important thing here so we strongly advise taking your Power Bar to EE if you can. The good news is that, when you return the Power Bar to an EE Store you will be given a £20 voucher if you an eligible EE customer. You’ll be able to use that voucher at accessories.ee.co.uk.

EE Power Bar recall: Swap program suspended

Of course, in addition to the recall, EE has also suspended the swap program until further notice. We’ll update this article with further information as it emerges. EE says “At the moment we are fully focused on the recall and we will make further announcements soon.”